These Terms of Service ("Terms") govern access to the Bot Platform service ("Platform"), provided by Silk Horizon.
1. Definitions
Platform — SaaS service for creating AI support bots, available at bot.silkhorizon.uz.
User — a person or entity using the Platform.
End Client — a person interacting with a User's bot.
2. Use of Service
- The Platform is provided "as is".
- The User is responsible for the content of their knowledge base.
- Uploading materials that violate the laws of Uzbekistan is prohibited.
- The Platform may block access for Terms violations.
3. AI and Response Generation
- AI responses are generated from the knowledge base and do not constitute professional advice.
- The Platform is not liable for the accuracy of AI responses.
- The User must moderate their knowledge base.
4. Prohibited Use
- Spam, fraud, or malicious content.
- Bypassing AI restrictions (prompt injection, jailbreak).
- Uploading third-party personal data without consent.
- Bots for medical/legal/financial advice without proper licenses.
- Hate speech or content violating human rights.
5. Payment and Subscription
- Pricing is listed on the pricing page.
- Payment via Payme, Click, or RA Pay.
- Refunds are available within 3 days if the service was not used.
6. Limitation of Liability
The Platform is not liable for any damages resulting from the use of the service.
7. Changes to Terms
We may modify these Terms. Notification via bot or email.
8. Contact
For all inquiries:
@uzclient_support_bot